Ude Solutions Privacy Policy

Who this policy is for

This privacy policy explains how Ude Solutions handles personal information submitted through our website quote form, landing page, phone/text links, and Meta lead ads for website design enquiries.

Information we collect

When you request a quote or contact us, we may collect:

• Your full name.
• Your business name.
• Your phone number and email address.
• Your current website URL, if you provide one.
• Details about your business and the website you want.
• Campaign information such as where the enquiry came from, if available.

Why we use your information

We use your information to:

• Respond to your enquiry.
• Prepare or discuss a website quote.
• Contact you by email, phone, or text about your request.
• Understand which ads or pages bring in enquiries.
• Keep a record of enquiries so we can manage follow-ups properly.

We do not automatically add quote enquiries to a marketing newsletter. If we follow up about your enquiry, we aim to keep contact reasonable and relevant to your request.

Our legal basis

Under UK data-protection law, we usually rely on legitimate interests to respond to business enquiries and provide quotes. If you ask us to do work for you, we may also use your information because it is needed before entering into or carrying out a contract.

How we store and share information

Website quote enquiries may be stored securely in our website system and sent to our email inbox. We only share information where needed to run the enquiry process, operate the website, send email notifications, manage advertising, or comply with the law.

Service providers may include website hosting, email delivery, analytics, and Meta if you submit a lead through a Meta ad form. These providers process information on our behalf or according to their own terms where applicable.

How long we keep enquiries

We keep enquiry details only for as long as needed to respond, manage the potential project, keep business records, and handle reasonable follow-up. If you want us to delete your enquiry details, contact us using the email below.

Your rights

Under UK GDPR and the Data Protection Act 2018, you may have the right to:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information.
• Object to or restrict certain uses of your information.
• Complain to the UK Information Commissioner’s Office if you are unhappy.

Contact us

For privacy questions or requests, contact Ude Solutions at udesolutions07@gmail.com.